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In the event that damage has occurred, you need to write the extent of the damage on the original shipping document, which is called Bill of Lading. The Original Bill of Lading will then be used to file a freight claim. Immediately notify Vinothèque or your distributor to file a claim. You can accept or deny the delivery if the unit is damaged. Any damage must be noted by yourself and the installation crew on the Original Bill of Lading, which you both will be required to sign.
 
Based on the extent of the damage, the cabinet may be returned to the factory and repaired or replaced. For minor scratches, the moving company will send a qualified furniture repair company representative for touch-up work.