1. New Installation Problems?
Review installation guidelines in “How to Build a Cellar” presentation.

2. Freight Damage Claims:
The freight company is responsible for the safe delivery of your WhisperKool unit. You should inspect the package when the freight transport representative is making the delivery.

In the event damage has occured, contact us for a replacement unit.

3. Split System Installation Evaluation Request
If a recently installed Split System is not performing to expectations you can request to have the installation evaluated by a licensed HVAC technician. Download the evaluation request rules and form.